Refund Policy

1. Introduction

At Texas Steakout, we sell gift cards that can be redeemed at our restaurant. This Refund Policy explains the conditions under which refunds may be requested and processed.

By purchasing a gift card from www.texassteakout.com, you agree to the terms outlined in this Refund Policy.

2. Gift Card Refund Eligibility

Gift cards may be refunded only if they have not been used, either in full or in part.

3. How to Request a Refund

To request a refund, customers must contact us by email at [email protected] and provide valid proof of purchase.

4. Refund Timeframe

Refund requests must be made within 14 days of the purchase date, in accordance with Irish and EU consumer protection regulations.

5. Refund Method

Once approved, refunds will be processed using the original payment method. Processing times may vary depending on the payment provider and may take several business days to appear on your statement.

6. Non-Refundable Items

• Gift cards that have already been redeemed or partially used
• Gift cards purchased more than 14 days prior to the refund request